Fulfilling Your Order
As you may know, each Gamr item is custom-printed and made to order, which requires some processing time. Due to COVID-19 related delays, safety precautions, and recent demand, orders may take a bit longer to ship, some beyond the processing time. Getting your order to you as quickly as possible and the safety of our print and fulfillment teams are our top priorities. We know how important it is to receive your order in a timely manner, and we are continually monitoring and working to escalate delayed orders to ensure they are shipped out as soon as possible. We will forward a shipping notification as soon as your order is on its way to you.
We have a network of printing facilities and manufacturers across the United States and Europe, and have been in close communication with logistics and planning teams at each facility. We are taking steps to minimize risks and implementing best practices as recommended by the CDC and WHO for facility cleaning, employee protections, and limiting interactions. Our goal is to ensure that Gamr are minimally impacted by any issues related to COVID-19 while also focusing on the health and safety of our network’s workforce.
Shipping Your Order
Longer transit times may also be expected for shipments within the United States, Europe and internationally, as it is possible local government or delivery services are experiencing additional delays or interruptions with deliveries. Please allow a few extra days for UK, and US orders or an extra 1 to 2 weeks for International orders for tracking updates and deliveries to be made. Shipping services have also been temporarily suspended to some countries. You can find up to date details here regarding suspended countries. If your order is impacted by these suspensions, we will notify you with information for next steps. Additionally, your local government or carrier services should have information available if this affects you. We recommend checking local resources for any details regarding possible ship delays.
Our Headquarters & Support Team
In addition to monitoring our facilities, the Gamr headquarters has moved to working from home for our employees’ health and safety. Through remote work, our staff will continue to be available for our community, artists, and customers for any questions or support anything they need.